For existing WA O&P patients in need of replacement supplies such as socks, sleeves or liners, prosthetic socket fittings, knee, foot or any major component replacement – please call Kristi Lizotte, Prosthetic Insurance and Authorization Liaison 253-761- 9255 right away.  This will be the fastest way to obtain the services and supplies that you need!

Our Prosthetic Insurance and Authorization Liaison will assist you in obtaining a prescription and documentation, informing you of any out-of-pocket expenses upfront when possible.  If we have worked with your treating physician in the past, it is possible we can work with them again.  However we may refer you to a Physiatrist, or PM&R Doctor (physical medicine and rehabilitation) who will perform a thorough physical examination and write a detailed prescription and document your goals and prosthetic needs that your insurance requires.  Physiatrists have a broad medical training that allows them to diagnose, assess and manage disorders that produce temporary or permanent impairment – such as having amputation. They develop and oversee individual rehabilitation care and pain management plans for the patients, with the goals of enhancing performance and decreasing pain.  If you do not currently see a Physiatrist, this can be a great physician to have on your team who will act as your advocate and most patients will agree.

Ultimately, we are simply trying to obtain the most supportive documentation to allow your insurance to cover your claim.  Our goal is to follow insurance requirements precisely – so we do not burden you financially whenever possible.  We want to maintain a lifelong relationship in providing prosthetic services and want you to always feel free to call whenever you need us.