Frequently Asked Questions

For your convenience, we’ve compiled answers to commonly asked questions. 
Still have questions? Contact us.

Bring the current orthosis/prosthesis even if you, or your child, have outgrown it or it is broken. The patient must be
present for all appointments, including adjustments. Additionally, you need to be sure to bring current insurance
 information and a current prescription.

Stop wearing your device and contact your orthotist or prosthetist immediately. Visit our contact page.

No. This can lead to personal injury or damage to the device.

Yes. In most cases an orthosis can be adjusted in response to growth. Contact us for an appointment 
so he or she can properly evaluate the situation.

Under normal circumstances you should see your orthotist or prosthetist every 3 to 6 months so he or she can evaluate the situation.

Yes. However, it should be cleaned and dried thoroughly before you reapply it. If it comes in contact with salt 
water be sure to rinse it thoroughly with fresh water. Be aware that the padding inside of some braces may mildew if not properly dried.
This depends on the age and activity level of the patient. Higher activity levels can lead to a shorter “life” for the
 brace, as more activity generally means more wear. Additionally, younger patients need braces more often because they generally grow quickly.
Minimal redness is expected with both orthosis and prosthesis. However, if you experience redness or irritation
 that lasts longer than 30 minutes after removing the brace contact your orthotist or prosthetist.
When you are using 15 to 17 ply of socks or more, you should be evaluated by your prosthetist. Also, if the shape
 or size of your residual limb changes you should see your prosthetist about a new socket.